Accessibility Statement

This accessibility statement applies to the Citizens Advice Harrow website.

This website is run by Citizens Advice Harrow. We want as many people as possible to be able to use this website. You should be able to:

  • easily understand our content
  • view images and multimedia – including videos, animations and audio
  • read text with good colour contrast
  • skip to main content using a keyboard

You can find advice on making your device easier to use on the AbilityNet website.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content may not yet fully conform, and we appreciate your feedback.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can tell us about them via our complaints procedure.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Citizens Advice Harrow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Date of publication

This statement was last updated on 13 May 2025.