Campaign for change

A little bit about us

Citizens Advice Harrow is an independent local charity. We provide free, independent, confidential and impartial advice to everyone who lives or works in on their rights and responsibilities on a wide variety of issues, including: welfare benefits, debt, money advice, employment, housing and homelessness, immigration, consumer, relationship breakdown and other legal matters.

We also use the experiences of our clients to influence how local and national policies and procedures are developed and implemented; and campaign for positive changes to help clients.

Research and campaigns

Is one of the twin aims of our service

It aims to improve the policies and practices that affect people’s lives.  

As a service we have a huge amount of insight and data about the problems our clients and their wider communities face. Through research and campaigns, we use this insight to: 

  • help us research issues further
  • influence decision makers to change policies and practices
  • campaign to get decision makers to change policies and practices.

Future development

Widening our impact

Citizens Advice Harrow exercises a responsible influence on the development of policies and practices both locally and nationally and champions equality through research and campaigns.

Research and campaigns gives Citizens Advice Harrow the opportunity to widen our impact, allowing us to help those who may not be able to access our advice service, prevent issues from occurring and therefore help with demand and capacity issues.